Upcoming Events/ Training
Event
EDCON 2008
Dates: September 15-18, 2008
Training
Advanced System Management
Dates: July 15,2008
Training
Advanced DataSafe/SQL
Dates: July 17,2008


USERS' single mission is to help credit unions grow and succeed.
We serve as your strategic technology partner, helping your credit union achieve your business goals through scalable, integrated solutions that yield a high ROI. USERS' technology adds value to your business, enabling you to improve efficiency, reduce costs, increase revenue, and solidify member relationships.
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Create a
Better online experience
Members expect fast, convenient, secure access to accounts and information 24/7 – and that’s what USERS’ comprehensive offering of Internet solutions enables you to provide.
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build a
stronger loan portfolio
To build a profitable loan portfolio, you need technologies that make lending easy, fast, consistent, and efficient.
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Strengthen Your
Membership Relationships
Building strong, long-lasting member relationships is one of the best ways to grow your credit union and improve profitability.
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 Fiserv@work
Fiserv Overview
Fiserv, Inc. (NASDAQ: FISV), a Fortune 500 company, provides information management and electronic commerce systems and services to the financial and insurance industries
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Credit Union Industry News
Vice Chairman Hood Underscores the Need for Effective Enterprise Risk Management in the Current Economic Climate
February 4, 2008, Alexandria, Va. – National Credit Union Administration (NCUA) Vice Chairman Rodney E. Hood addressed the National Association of Federal Credit Unions’ (NAFCU) Mid-Sized CEO Roundtable in Williamsburg, Va.
“Key Examination Issues for 2008: Evaluation of 3rd Party Relationships and Strategic Planning” Webinar Featuring Board Member Hyland Now Live and Available for Viewing
Alexandria, VA, March 7, 2008 – The “Key Examination Issues for 2008: Evaluation of 3rd Party Relationships and Strategic Planning” webinar facilitated by National Credit Union Administration (NCUA) Board Member Gigi Hyland on January 29, 2008, is available for viewing.
Accounting Bulletins - Donated Equity - 07-1 and Grants Received 07-02
Donated Equity - 07-1 - This bulletin eliminates the regulatory accounting practice of recording Donated Equity upon the receipt of tangible fixed asset donations of material value in favor of following generally accepted accounting principles recognizing income; and To present a regulatory accounting practice in the basic accounting for NCUA grants received by small credit unions, i.e., credit unions under $10 million in assets.
Agencies Issue Final Rules on Identity Theft Red Flags and Notices of Address Discrepancy
WASHINGTON - The federal financial institution regulatory agencies and the Federal Trade Commission have sent to the Federal Register for publication final rules on identity theft "red flags" and address discrepancies. The final rules implement sections 114 and 315 of the Fair and Accurate Credit Transactions Act of 2003.
Agencies Release Revised Bank Secrecy Act/Anti-Money Laundering Examination Manual
Agencies Release Revised Bank Secrecy Act/Anti-Money Laundering Examination Manual
Agenda for the 03/20/2008 NCUA Board Meeting is available
SUNSHINE ACT; NOTICE OF AGENCY MEETING
Agenda for the 11/15/2007 NCUA Board Meeting is available
Agenda for the 11/15/2007 NCUA Board Meeting is available
Agenda for the 12/13/2007 NCUA Board Meeting is available
Agenda for the 12/13/2007 NCUA Board Meeting is available
Agenda for the 9/27/2007 NCUA Board Meeting is available
Agenda for the 9/27/2007 NCUA Board Meeting is available
Asset and Share Growth Expands in 2007
Alexandria, Va., August 22, 2007 – Federally insured credit unions reported solid asset and share growth through June 30, 2007, according to mid-year 2007 call report data submitted by the nation’s 8,238 federally insured credit unions.
Board Member Hyland and Outreach Task Force Gain Valuable Insight From Credit Union Community During New Orleans Town Hall Meeting
National Credit Union Administration (NCUA) Board Member Gigi Hyland hosted the third of six scheduled Outreach Task Force Meetings yesterday in New Orleans, LA. The creation of the Outreach Task Force is in further response to the findings in NCUA's Member Service Assessment Pilot Program (MSAP) which was issued in November, 2006. The purpose of the town hall meetings is to gather input and ideas from credit unions, credit union leagues, and other interested parties on the recommendations from the MSAP.
Board Member Hyland Discusses Credit Union Issues With International Audience
July 30, 2007, Alexandria, VA - NCUA Board Member Gigi Hyland participated in the Fifth Annual Regulator’s Roundtable in Calgary, Canada, on Saturday and Sunday, July 28-29. The Roundtable was part of the World Council of Credit Union Conference. Also participating were regulatory heads from countries representing nearly every continent on the globe, including those from North and South America, the Caribbean, Europe, Africa, Asia, and Australia.
Board Member Hyland Facilitates. Key Examination Issues for 2008. Webinar
Alexandria, VA, January 29, 2008 – National Credit Union Administration (NCUA) Board Member Gigi Hyland facilitated a webinar today entitled “Key Examination Issues for 2008: Evaluation of 3rd Party Relationships and Strategic Planning.”
Board Member Hyland Introduces NCUA-IRS VITA Program Webcast
Alexandria, Va., December 5, 2007 -- National Credit Union Administration (NCUA) Board Member Gigi Hyland followed an Access Across America program, which included a panel on Volunteer Income Tax Assistance (VITA), she hosted in March 2007 with a collaborative NCUA, U.S. Department of Housing and Urban Development and U.S. Internal Revenue Service (IRS) webcast in November. The webcast focused on credit union opportunities to provide free tax preparation service for members.
Board Member Hyland Praises Credit Unions' Commitment to Member Service at Town Hall Meeting in Denver
August 17, 2007 - National Credit Union Administration (NCUA) Board Member Gigi Hyland hosted the fifth of six Outreach Task Force Meetings on Wednesday in Denver, CO. Over 100 participants from seven different states, including Arizona, Colorado, Nebraska, Nevada, New Mexico, Utah, and Wyoming attended the meeting.
Board Member Hyland To Address Consumer Hotlines On Radio Broadcast
Alexandria, Va., February 14, 2008 – NCUA Board Member Gigi Hyland is participating in the Home and Family Finance radio program, sponsored by the Credit Union National Association (CUNA).
Board Member Hyland Views CDFI Fund as Valuable Resource to Underserved
August 24, 2007, Alexandria, VA – National Credit Union Administration (NCUA) Board Member Gigi Hyland met with Kimberly Reed, Director of the Community Development Financial Institutions (CDFI) Fund, U.S. Department of Treasury, last week to discuss ways credit unions can enhance their already significant role with this important government program. The CDFI Fund's mission is to expand the capacity of financial institutions to provide credit, capital, and financial services to underserved populations and communities in the United States. Currently, 133 credit unions are certified as CDFIs.
CAL State 9 Credit Union Is Placed Into Conservatorship
November 2, 2007, Alexandria, Va. -- The National Credit Union Administration (NCUA) today assumed control of the operations of Cal State 9 Credit Union, a state-chartered, federally insured, community-b